MUSC Health and Wellness Institute
Copyright 2021 MUSC Health & Wellness Institue

Terms and Conditions

musc.health is a health and wellness on-line platform (the “Platform”) operated by MUSC Health, the clinical enterprise of the Medical University of South Carolina, an agency of the State of South Carolina (“MUSC”). MUSC Health is comprised of MUSC and certain of its affiliates (collectively, the “MUSC Parties,” and herein also referred to as “We,” “Our,” or “Us”).

These terms and conditions (the “Terms”) apply to your use of the Platform. By using the Platform, you agree to these Terms; if you do not agree to these Terms, your sole remedy is to not use the Platform. MUSC Health reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms, at any time.

Information accessed through this site is provided “AS IS” and without warranty, express or implied. All implied warranties of merchantability and fitness for a particular purpose are hereby excluded. Except as otherwise expressly specified, the MUSC Parties do not warrant the accuracy, completeness or correctness, timeliness, or usefulness of any services, merchandise or other information provided through the service or the Platform and in no event will the MUSC Parties be liable to you or anyone else for any decision made or action taken by you or anyone else in reliance upon the information provided through the service or the Platform.

While musc.health is intended to advance MUSC’s tripartite mission of patient care, education and research, the MUSC Parties do not endorse any party offering services on the Platform (the “Participants”). Each of the Participants is acting as an independent contractor and is solely responsible for any services it offers via the Platform or otherwise. Except for its own provision of services to Platform users and as limited by any terms of such service, no MUSC Party shall have any liability (whether in contract, tort, negligence, strict liability in tort, or by statute or otherwise) to you concerning performance or non‑performance by Participants of services herein described. Furthermore, except for its own provision of services to Platform users and as limited by any terms of such service, no MUSC Party shall have any liability (whether in contract, tort, negligence, strict liability in tort, or by statute or otherwise) to any third party concerning performance or non‑performance by Participants of services herein described, or in any manner related to the Platform. Your exclusive remedy for any claim arising out of these arrangements shall be solely against the Participant who provided (or failed to provide) the selected services. In any event, the liability of any of the MUSC Parties hereunder is subject to the limitations set forth in Section 33-56-180 and/or Section 15-78-120 of the South Carolina Code. In no event shall any of the MUSC Parties nor any Participant be liable for any consequential, indirect, special, incidental or punitive loss, damage or expenses (including but not limited to lost profits, savings, data, or the cost of recreating lost data), even if advised of their possible existence. Any action by a complainant must be brought within one (1) year after the cause of action arose. The allocations of liability in this paragraph represent the agreed and bargained‑for understanding of the parties and are an express condition of use of the Platform.

PRIVACY NOTICE

This privacy notice (the “Notice”) discloses our privacy practices with regard to the information we collect about you when you use the Platform.

The Platform may utilize or contain links to third party websites, products, and/or services – for example, a yoga class provided by a third party, or the Platform’s credit card processor. Use of such third-party websites, products, and/or services may be subject to the third party’s terms and conditions and privacy practices. We encourage you to review such terms and conditions and to learn about the privacy practices of those third parties.

This Notice will notify you of the following:

  • What personally identifiable information we may collect when you use the Platform and the services, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your information.
  • The security procedures in place to protect against the misuse of your information.
  • How you contact us if you have any questions or concerns about our privacy practices.

INFORMATION COLLECTION, USE, AND SHARING

Cookies: Like many websites, we use “cookies” to collect information. A cookie is a small data file that we store on your computer for record-keeping purposes. The Platform uses cookies or similar technologies to analyze trends, administer the website, track users’ movement around the website, and to gather demographic information about our user base as a whole. We use both persistent cookies that remain on your computer or similar device (such as to save your registration ID and login password for future logins) and session ID cookies, which expire at the end of your browser session (for example, to enable certain features of the Platform, to better understand how Platform users interact with the Platform and to monitor aggregate usage by Platform users and web traffic routing). You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functionality of the Platform.

Information That We Collect About You: When using the Platform, such as to connect to our services, to register for a class, to participate in an online survey, or to sign up to receive relevant information about our services, we may collect a variety of information, including your name, phone number, email address, contact preferences, device identifiers, IP address, and/or location information. We will only use this information for purposes related to providing the Platform and the services (e.g. to fulfill your request for services, to monitor use of the Platform, improve the Platform and/or to supply you with relevant information relating to the services). Unless required by law, we will only share your information with third parties to the extent necessary to be able to provide the services and to fulfill your requests (e.g. to enable our hosting provider to host the Platform, to process payments, or to sign you up for a service being offered by a Participant).

LIMITING ACCESS TO YOUR INFORMATION

If you have requested that we contact you regarding current or future services, you may opt out of any such communications at any time by unsubscribing or otherwise contacting us by using the contact information below. You may also contact us for the following reasons, and we will make reasonable efforts to respond to such communication/request:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take the security of your personal information very seriously. To prevent unauthorized access to your information and to ensure the correct use of your information, we have put in place commercially reasonable physical, technical, and administrative safeguards to protect and secure the information we collect when you use the Platform and the services, consistent with our policies and applicable laws.

If you have any questions about this Notice or any complaints about our privacy practices please call the MUSC Privacy Office at (843) 792-4037, the Privacy Hotline (800) 296-0269, or contact us in writing: MUSC Health Privacy Officer / 169 Ashley Avenue / MSC 332 / Charleston SC 29425.